F.A.Q

Where do I find your store?

We have 2 stores conveniently located at 2550 South Decatur Blvd and 3782 East Flamingo Road, Las Vegas, NV

Store service hours
  1. DollarPlus #1 Sahara / Decatur  is open from 8:30 am to 9:30 pm
  2. DollarPlus #2 Flamingo/Sandhill is open from 9:00 am to 9:00 pm
Whom do I contact if I received poor customer service

First and foremost, we are sorry you had a bad experience at our store and would love to hear from you so we can improve our customer service. Kindly get in touch with the store manager immediately and we’ll do all we can do to solve the problem.  Or kindly find us on Facebook and send us a message. 

If I am missing any items that I have been billed for what do I do?

Please contact the store where the items were purchased to inquire about the missing bag(s). To find the store’s phone number, check your receipt or search for your store on our store locator.

Are pets allowed in your stores?

Service animals trained to perform tasks for customers with disabilities are welcome in our stores. However, pets are not permitted in stores.

What is your refund and exchange policy?

We do not do any cash refunds. Exchanges are accepted only within 7 days of purchase accompanied with a receipt.

I have a duplicate charge on my credit/debit/EBT Card for the same transaction. How can I resolve this?

Duplicate authorizations should drop off automatically within three business days. If it has been more than three business days, just get in touch with our store managers.

What is the minimum order amount for me to be able to use my debit/credit/EBT card at your store?

You will have to make a minimum purchase of $3.00 to be able to pay with your credit/debit/EBT card.

Do you accept checks at your store?

No, we do not accept checks.

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